How to Set Up Dynamic Greeting

Guide on How to Enable Dynamic Greetings Based on Page Content

Dynamic greeting generates personalized welcome messages based on the specific page content the user is currently viewing, creating a more contextual and engaging chat experience.

This feature requires a Turbo plan or higher subscription and your chatbot must have indexed content from your website.

---

Step 1: Go to Dashboard

Go to the Dashboard and click on the "Edit Chatbot" selection.

Step 2: Enable Dynamic Greeting

Upon entering the Edit Chatbot page, click on the "General" settings tab.

Scroll down to find the "Enable dynamic greetings based on page content?" option.

Check the checkbox to enable dynamic greetings for your chatbot.

Click "Save" to apply the changes.

---

How Dynamic Greetings Work

Once enabled, your chatbot will use AI to deliver a different greeting message for each page on your website, tailored based on the content of that page.

Examples of Dynamic Greetings

Depending on the page content, your visitors might see greetings like:

• Pricing page: "Would you like to learn more about our different pricing tiers?"

• Product page: "Ask me anything about [product name]!"

• Support page: "Need help? I'm here to assist you!"

• About page: "Learn more about our company and what we do!"

Requirements

For dynamic greetings to work effectively:

• Pages must be crawled: The content needs to be indexed in your chatbot's knowledge base

• Content availability: Pages with more relevant content and meta tags will generate more accurate greetings

Best Practices

• Ensure comprehensive crawling: Make sure all important pages of your website are crawled and indexed

• Monitor greeting relevance: Check that generated greetings match your page content appropriately

• Have a fallback: Keep your static greeting message clear and helpful for pages without indexed content

---

If you have any more questions, feel free to reach out to us at [email protected]