Our Features
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Wonderchat goes beyond ChatGPT for your data. We offer a suite of features and integrations designed to streamline your customer support processes, enhancing efficiency and effectiveness.
Sometimes, your existing data may not suffice to answer your customers' inquiries. Whenever Wonderchat encounters a question it can't address, the issue is immediately flagged for your review. You can then provide a correction, empowering Wonderchat to respond accurately to similar questions in the future.
For complex inquiries that require more than an AI response, Wonderchat enables seamless human intervention. You can designate live agent hours, allowing customers to request real-time assistance via chat. Outside of these hours, customers can escalate their queries through email, ensuring they always have a way to get the help they need.
Wonderchat empowers you with comprehensive analytics to understand user interactions. Effortlessly access insights such as user location demographics, chatbot confidence levels, the most frequently asked questions, and much more, enabling you to enhance user engagement effectively.
Boost your sales leads with Wonderchat by capturing emails, names, and phone numbers of website visitors. Wonderchat also assigns a conversion probability score to each lead, helping you prioritise and tailor your follow-up strategies effectively.
Wonderchat has native integrations with many of your favourite apps.
Connect Wonderchat with over 5000+ apps to automate your workflows through a variety of triggers and actions
Connect your Wonderchat bot to your own Whatsapp Business number in just a few clicks
Automatically handover Wonderchat escalations to your own Zendesk tickets
Automatically add your leads collected on Wonderchat to Hubspot
Automatically add your leads collected on Wonderchat to Active Campaign
Automatically create tickets and contacts on Freshdesk after they are collected from Wonderchat
Allow users to book calendar meetings from your Wonderchat chatbot
