✨Our Features

Wonderchat goes beyond ChatGPT for your data. We offer a suite of features and integrations designed to streamline your customer support processes, enhancing efficiency and effectiveness.

Identify gaps in your knowledge base

Sometimes, your existing data may not suffice to answer your customers' inquiries. Whenever Wonderchat encounters a question it can't address, the issue is immediately flagged for your review. You can then provide a correction, empowering Wonderchat to respond accurately to similar questions in the future.

Human Support and Live Chat

For complex inquiries that require more than an AI response, Wonderchat enables seamless human intervention. You can designate live agent hours, allowing customers to request real-time assistance via chat. Outside of these hours, customers can escalate their queries through email, ensuring they always have a way to get the help they need.

Detailed Analytics

Wonderchat empowers you with comprehensive analytics to understand user interactions. Effortlessly access insights such as user location demographics, chatbot confidence levels, the most frequently asked questions, and much more, enabling you to enhance user engagement effectively.

Lead Collection

Boost your sales leads with Wonderchat by capturing emails, names, and phone numbers of website visitors. Wonderchat also assigns a conversion probability score to each lead, helping you prioritise and tailor your follow-up strategies effectively.