# Export and Import Corrections The **Export and Import Correction** features in Wonderchat allow users to streamline their workflow by managing chatbot corrections in bulk. These tools are particularly useful for teams handling large volumes of corrections or transferring data between environments. *** ## **Exporting Corrections** Exporting corrections enables you to download corrections data for analysis or record-keeping. You can export either **Approved Corrections** or **Pending Corrections**, depending on your needs. Here's how to export corrections: ### Step 1: Go to the '**Corrections'** tab in the Wonderchat dashboard.

### Step 2: Click the **Actions** button in the top-right corner.

### Step 3: Select the desired export option: * **Export Approved Corrections**: Downloads corrections that have been reviewed and approved. * **Export Pending Corrections**: Downloads corrections that are still under review. \[Note: Pick this option if you would like to edit the file, and [import](#importing-corrections) it later for your chatbot.]

Choose either 'Export **Approved** Corrections' or 'Export **Pending** Corrections'

### Step 4: A file (in .CSV format) will be generated for download. Save it to your computer for further use.

*** ## **Importing Corrections** Importing corrections allows you to upload a corrections file (e.g., a CSV template) into Wonderchat to update or add corrections in bulk. This feature is useful for synchronizing corrections across teams or restoring data. Here's how to import corrections: ### Step 1: Click on the '**Actions'** button in the **Corrections** tab.

### Step 2: Select the **Import Corrections** option.

### Step 3: In your downloaded CSV file, enter your corrections accordingly into the various fields.

Input your corrections into the various fields

To ensure that corrections are imported correctly, the file should include valid correction data: * **Answers:** Required * **SourceURL:** Optional * **Tags:** Optional ### Step 4: Upload the corrections file by following these guidelines: {% hint style="success" %} Only **.CSV** format files are accepted. {% endhint %} * Ensure the file matches the required template format (.CSV files) * Optional: You can download a template from the **Download Template** option in the Actions menu.

Optional: Click on 'Download Template' (if required)

### Step 5: Confirm the upload and let Wonderchat process the corrections.

### Step 6: Once the process is complete, imported corrections will appear under 'Approved' tab.

Imported corrections under '**Approved**' tab

*** ## **Marking Pending Corrections as Ignored** If you have a list of corrections that you no longer wish to review or act upon, you can use the **Mark All Pending Corrections as Ignored** option to quickly organize your corrections list. **Steps:** 1. Navigate to the **Corrections** tab. 2. Click the **Actions** button. 3. Select **Mark All Pending Corrections as Ignored**. 4. All pending corrections will now be moved to the **Ignored** section.

Click on 'Mark All Pending Corrections as Ignore'

Corrections will now show under '**Ignored**' tab

*** #### **Additional Notes** * To prevent errors during the import process, always use the provided template. * Ensure that the file must include valid correction data to be processed. *** If you have any more questions, feel free to reach out to us at **** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/export-and-import-corrections.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.