💬Update Message Feedback

Update the feedback status for an individual message (thumbs up or thumbs down).

Endpoint

POST https://app.wonderchat.io/api/v1/update-message-feedback

Request Parameters

Parameter	Type	Required	Description
apiKey	string	✅ Yes	Your API key
messageId	string	✅ Yes	The ID of the message to update feedback for
feedback	string	✅ Yes	Feedback value: "HELPFUL" or "NOT_HELPFUL"
userComment	string	❌ No	Additional comment from the user about the feedback

Example Request

curl --location --request POST 'https://app.wonderchat.io/api/v1/update-message-feedback' \
--header 'Content-Type: application/json' \
--data-raw '{
  "apiKey": "YOUR_API_KEY",
  "messageId": "YOUR_MESSAGE_ID",
  "feedback": "HELPFUL",
  "userComment": "This answer was very helpful!"
}'

Example Response

{
  "status": "success",
  "feedback": "HELPFUL",
  "wasUpdated": false,
  "messageFeedback": {
    "id": "clm1n0vvs000008l43ez2bxyz",
    "feedbackType": "HELPFUL",
    "submittedAt": "2023-12-01T06:35:45.123Z"
  }
}

Feedback Values

Value	Description
HELPFUL	Positive feedback - the message was helpful
NOT_HELPFUL	Negative feedback - the message was not helpful

Response Fields

Field	Type	Description
status	string	Operation status ("success" or "error")
feedback	string	The feedback value that was submitted
wasUpdated	boolean	Whether this was an update to existing feedback
messageFeedback.id	string	Unique identifier for the feedback entry
messageFeedback.feedbackType	string	The type of feedback submitted
messageFeedback.submittedAt	string	ISO 8601 timestamp of when feedback was submitted

Use Cases

• Message Quality Tracking: Monitor individual message performance

• User Satisfaction: Understand which responses users find helpful

• Improvement Insights: Collect user comments to understand why responses weren't helpful

• Training Optimization: Use feedback data to improve chatbot responses