🏷️Manage Tags

Add or remove tags from your chatlogs to improve organization, searchability, and filtering capabilities.

Add Tags to Chatlog

Add custom tags to a specific chatlog for better categorization and filtering.

Endpoint

POST https://app.wonderchat.io/api/v1/add-tags-to-chatlog

Request Parameters

Parameter
Type
Required
Description

apiKey

string

βœ… Yes

Your API key

chatlogId

string

βœ… Yes

The ID of the chatlog to add tags to

tags

array

βœ… Yes

Array of tag strings to add

Example Request

curl --location --request POST 'https://app.wonderchat.io/api/v1/add-tags-to-chatlog' \
--header 'Content-Type: application/json' \
--data-raw '{
  "apiKey": "YOUR_API_KEY",
  "chatlogId": "YOUR_CHATLOG_ID",
  "tags": ["Support", "Billing", "Priority"]
}'

Delete Tags from Chatlog

Remove specific tags from a chatlog.

Endpoint

POST https://app.wonderchat.io/api/v1/delete-tags-from-chatlog

Request Parameters

Parameter
Type
Required
Description

apiKey

string

βœ… Yes

Your API key

chatlogId

string

βœ… Yes

The ID of the chatlog to remove tags from

tags

array

βœ… Yes

Array of tag strings to remove

Example Request

curl --location --request POST 'https://app.wonderchat.io/api/v1/delete-tags-from-chatlog' \
--header 'Content-Type: application/json' \
--data-raw '{
  "apiKey": "YOUR_API_KEY",
  "chatlogId": "YOUR_CHATLOG_ID",
  "tags": ["Resolved", "Outdated"]
}'

Tag Best Practices

  • Department: Sales, Support, Billing, Technical

  • Priority: High, Medium, Low, Urgent

  • Status: Open, Resolved, Pending, Escalated

  • Topic: Product Info, Pricing, Integration, Bug Report

  • Customer Type: New, Existing, Enterprise, Trial

Last updated

Was this helpful?