🏷️Manage Tags

Add or remove tags from your chatlogs to improve organization, searchability, and filtering capabilities.

Add Tags to Chatlog

Add custom tags to a specific chatlog for better categorization and filtering.

Endpoint

POST https://app.wonderchat.io/api/v1/add-tags-to-chatlog

Request Parameters

Parameter
Type
Required
Description

apiKey

string

✅ Yes

Your API key

chatlogId

string

✅ Yes

The ID of the chatlog to add tags to

tags

array

✅ Yes

Array of tag strings to add

Example Request

curl --location --request POST 'https://app.wonderchat.io/api/v1/add-tags-to-chatlog' \
--header 'Content-Type: application/json' \
--data-raw '{
  "apiKey": "YOUR_API_KEY",
  "chatlogId": "YOUR_CHATLOG_ID",
  "tags": ["Support", "Billing", "Priority"]
}'

Delete Tags from Chatlog

Remove specific tags from a chatlog.

Endpoint

POST https://app.wonderchat.io/api/v1/delete-tags-from-chatlog

Request Parameters

Parameter
Type
Required
Description

apiKey

string

✅ Yes

Your API key

chatlogId

string

✅ Yes

The ID of the chatlog to remove tags from

tags

array

✅ Yes

Array of tag strings to remove

Example Request

curl --location --request POST 'https://app.wonderchat.io/api/v1/delete-tags-from-chatlog' \
--header 'Content-Type: application/json' \
--data-raw '{
  "apiKey": "YOUR_API_KEY",
  "chatlogId": "YOUR_CHATLOG_ID",
  "tags": ["Resolved", "Outdated"]
}'

Tag Best Practices

  • Department: Sales, Support, Billing, Technical

  • Priority: High, Medium, Low, Urgent

  • Status: Open, Resolved, Pending, Escalated

  • Topic: Product Info, Pricing, Integration, Bug Report

  • Customer Type: New, Existing, Enterprise, Trial

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