π·οΈManage Tags
Add or remove tags from your chatlogs to improve organization, searchability, and filtering capabilities.
Add Tags to Chatlog
Add custom tags to a specific chatlog for better categorization and filtering.
Endpoint
POST https://app.wonderchat.io/api/v1/add-tags-to-chatlog
Request Parameters
Parameter
Type
Required
Description
apiKey
string
β Yes
Your API key
chatlogId
string
β Yes
The ID of the chatlog to add tags to
tags
array
β Yes
Array of tag strings to add
Example Request
curl --location --request POST 'https://app.wonderchat.io/api/v1/add-tags-to-chatlog' \
--header 'Content-Type: application/json' \
--data-raw '{
"apiKey": "YOUR_API_KEY",
"chatlogId": "YOUR_CHATLOG_ID",
"tags": ["Support", "Billing", "Priority"]
}'
Delete Tags from Chatlog
Remove specific tags from a chatlog.
Endpoint
POST https://app.wonderchat.io/api/v1/delete-tags-from-chatlog
Request Parameters
Parameter
Type
Required
Description
apiKey
string
β Yes
Your API key
chatlogId
string
β Yes
The ID of the chatlog to remove tags from
tags
array
β Yes
Array of tag strings to remove
Example Request
curl --location --request POST 'https://app.wonderchat.io/api/v1/delete-tags-from-chatlog' \
--header 'Content-Type: application/json' \
--data-raw '{
"apiKey": "YOUR_API_KEY",
"chatlogId": "YOUR_CHATLOG_ID",
"tags": ["Resolved", "Outdated"]
}'
Tag Best Practices
Recommended Tag Categories
Department:
Sales
,Support
,Billing
,Technical
Priority:
High
,Medium
,Low
,Urgent
Status:
Open
,Resolved
,Pending
,Escalated
Topic:
Product Info
,Pricing
,Integration
,Bug Report
Customer Type:
New
,Existing
,Enterprise
,Trial
Last updated
Was this helpful?