Wonderchat Documentation
  • 👋Welcome to Wonderchat
  • Overview
    • ⚖️Pricing
    • ✨Our Features
    • 🔍Content Overview
  • Setup Guides
    • 📪Setting up your Chatbot
      • Creating Your First Chatbot
      • How to set-up a Spontaneous Greeting Message
      • Setting up Multi-lingual Chatbots
      • How to Pick Between Source Citations Options For Your Chatbot
      • Add Suggested Questions to your Chatbot
      • Selecting Between AI models for your chatbots
      • How to Crawl and Update Private Sites
      • How to Customize Your Notification Settings for Your Chatbot
    • 🤖Training your Chatbot
      • How to add or delete webpages or websites from your chatbot
      • How to manually update your Chatbot website link for Re-Crawling
      • How to use PDF and website links simultaneously as data sources for your chatbot
      • How to upload Videos and Audio files into Wonderchat
      • How to add or delete PDFs from your chatbot
      • Writing Support Documentation for AI Chatbots
    • 🖥️Adding your Chatbot to your website
      • How to Embed a Chat Widget
      • How to Embed a Chat Screen
      • Embedding for Wix
      • Embedding for Shopify
      • Embedding for WordPress
      • Embedding for Drupal
      • Embedding for Webflow
    • ✍️Correcting your Chatbot
      • How to Set Up Chatbot Corrections
      • How to Resolve Pending Corrections
      • Export and Import Corrections
    • 💅Styling your Chatbot
      • How to Adjust Chat Widget Size
      • Customizing Your Chatbot's Style and Color
      • Using Custom CSS to style your chatbot
    • 👨‍💼Human Handover for your Chatbots
      • AI Chatbot Handover to Human Support via Email
      • How to Set Up Live Chat within Wonderchat
    • 📇Collecting Leads with your Chatbot
      • How to set-up leads generation sequences
      • How to collect user names, emails and phone numbers from users
      • Turning on email notifications for every new lead collected
      • [For Enterprise Users] How to Route Chats by Topic to Sales Representatives
    • 🤝Sharing your Chatbot
      • How to Share Your Chatbot Publicly
      • How to Add Team Members to Wonderchat
    • 🔋Using Chatbot Tools
      • Set-up Custom Chatbot Tools
    • ⚙️Adding Chatbot Workflows
      • Set-up Chatbot Workflows
  • Integration Guides
    • Active Campaign
    • Calendly
    • Freshdesk
    • HubSpot
      • Adding Wonderchat Tags to Hubspot
    • Shopify
    • Slack
      • Slack (via Zapier)
    • Twilio
    • WhatsApp
    • Zapier App
    • Zendesk
    • Google Drive
    • Microsoft Sharepoint
    • Facebook Messenger
    • Discord
  • FAQ
    • How To Exclude VAT/GST Charge at Checkout
    • How To Exclude VAT/GST Charge after Checkout (via Tax Refund)
    • How to Apply a Promo Code at Checkout
    • Upgrading Wonderchat Subscription
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On this page
  • Step 1: Login into the email that you have used to purchase a Wonderchat plan
  • Step 2: Search for the Title “Your Wonderchat Receipt” / “Your Wonderchat Invoice”
  • Step 3: Click on 'View Receipt'
  • Step 4: Key in your Business GST/VAT number into the Receipt
  • Step 5: Receive your Tax Refund

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  1. FAQ

How To Exclude VAT/GST Charge after Checkout (via Tax Refund)

Guide on Excluding VAT/GST Charge after Checkout via Tax Refund.

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Last updated 7 months ago

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If you are purchasing Wonderchat on behalf of your business, you can enter your business registration number to be excluded from additional goods and services tax.

There are two ways to be excluded from the VAT/GST charge

  1. During Checkout

  2. After Checkout

If you wish to get your VAT/GST tax filings after you have purchased your Wonderchat plan, you can do so by entering your business details into your invoice receipt.

This documentation addresses how you can exclude VAT/GST charge after checkout (via Tax Refund).


Step 1: Login into the email that you have used to purchase a Wonderchat plan

  • Make sure the email you have logged into is the one subscribed to Wonderchat.io

Step 2: Search for the Title “Your Wonderchat Receipt” / “Your Wonderchat Invoice”

  • You should have an email with your Wonderchat invoice attached as the one shown below:

Step 3: Click on 'View Receipt'

  • Clicking "View Receipt" allows you to see the full details of your purchase.

Step 4: Key in your Business GST/VAT number into the Receipt

  • Click on "Add address & VAT Number"

  • Input your business details

Step 5: Receive your Tax Refund

  • You will receive your tax refund instantly after entering a valid address and VAT number.


If you have any more questions, feel free to reach out to us at support@wonderchat.io

Sample of Wonderchat Receipt
Click on "View Receipt"
Fill in Address & VAT Number