Slack (via Zapier)

By integrating Wonderchat with Slack, it allows your team members to chat with your Wonderbot.

Required tools:

• Zapier

• A Slack account

• A dedicated channel for conversations with your Wonderchat bot

View our Slack template here:

Overview of our Slack Integration Template

The Slack Integration Template consists of three key steps to follow:

Setting Up in Slack

Step 1: Open Wonderchat's Slack Template on Zapier

1. To set up your Wonderchat Bot on Zapier, you would need to open our ↗ Slack Integration Template

2. Sign in with your Slack account to create your first event.

Step 2: Choose Trigger Event for Slack

We recommend selecting 'New Message Posted to Channel' as the trigger event for messages in your chosen Slack channel.

Step 3: Sign in to Slack to continue

Step 4: Select the Slack Channel for Hosting Your Wonderchat Bot

In this example, we have selected our channel as "Wonderchat-Zapier"

Step 5: Test the Trigger

Asking Questions in Wonderchat

Step 1: Under App & Event, select 'Wonderchat'

Step 2: Under Action event, select 'Ask Question'

Step 3: In a separate tab, retrieve your API Keys from ↗ Wonderchat

How to Retrieve API Keys from Wonderchat

• From the left-panel on the Wonderchat App, go to Settings > API Keys > "Generate API Key"

• Click the 'Show' icon, and copy the API Key generated

Step 4: Go back to Zapier app, sign in under 'Account'

Step 5: In the sign in pop-up window, paste your API Key

Step 6: Under Questions, select 'Text' option

Step 7: In the separate tab, retrieve your Wonderchat's Chatbot ID

How to retrieve Chatbot ID

• Go to Dashboard > Actions (⋮) > "View Chatbot"

• Your Chatbot ID can be found at the end of your chatbot URL

Step 8: Paste your Chatbot ID

Step 9: Leave 'Chatlog ID' field blank. Press 'Continue'.

Step 10: Test the Action to Ensure It Works in Your Slack Channel

Sending Channel Message in Slack

Step 1: Select 'Slack' as app

Step 2: Under Event, select "Send Channel Message"

Step 3: Select your Slack account

Step 4: Configure Settings

Channel

• Please selected as the name of channel you wish for your bot to reside in

Message Text

• Under 'Ask Questions from Wonderchat' dropdown, choose 'Response'

Send as a bot

• Please select 'YES' for this option.

Bot Name

• Enter name of your chatbot, e.g. 'Wonderchat'

Bot Icon

• Share a link to the profile picture of your chatbot, e.g. from Google Drive

Include a Link to your Zap

• Please select 'NO' for this option

• Recommended to turn off to prevent link crowding

Attach Image by URL

• Please leave this field blank

Auto-Expand Links

• Please select 'NO' for this option

• Recommended to turn off, unless you would like to show links as thumbnails

Link Usernames and Channel Names

• Please select 'YES' for this option

Schedule At / File / Thread / Send Channel Message

• These fields are optional, and don’t need to be filled in unless you want to customize them for your specific needs.

• We’re offering a recommended setup for using Wonderchat on Slack, but you’re free to modify it as you see fit.

Step 5: Test your Zap

You can select 'Test Step' to see how your configurations would turn out.

Step 6: Publish your Zap

You’re all ready to go, hit “publish” to set-up your Zap! You’re now ready to use your Wonderchat bot on Slack.

If you have any more questions, feel free to reach out to us at support@wonderchat.io