Video and Audio Files

Learn how to easily upload video and audio files to Wonderchat and enhance your chatbot with multimedia content.

Enhancing your Wonderchat chatbot with multimedia content like videos and audio files is a simple process. Follow these steps to successfully upload your files:

Step 1: Access Your Chatbot’s Settings

1. After logging into Wonderchat, navigate to the Dashboard located on the left sidebar.

2. Find the chatbot you want to edit under the Personal or Shared with me tab.

3. Click on the three-dot menu on the right side of your chatbot and select Edit Chatbot from the dropdown menu.

Step 2: Select the Data Source

1. Once you're in the chatbot editing view, go to the Data Source tab at the top of the screen.

2. Under Data Source Settings, select File & Video as the Data Source Type.

3. Click the Add button to proceed.

Step 3: Choose Your Upload Method

You can upload your file in two ways:

• Upload File: Directly upload a file from your device.

• Google Drive: Link and upload files from your Google Drive.

Step 4: Select "Upload File"

1. Once in the file upload interface, ensure that Upload File is selected (as shown in the image above).

2. Click on the Upload File button. A file selector window will open, allowing you to browse and choose a file from your computer.

Supported file types include:

• Documents: PDF, CSV, TXT, DOC, DOCX, PPTX

• Audio/Video: MP3, MP4, MPEG, MPGA, M4A, OGG, WAV, FLAC, WEBM

• Audio/Video Duration Limit: Files should not exceed 10 minutes in length.

Step 5: Add a YouTube Link (Optional)

Alternatively, if your video is hosted on YouTube:

1. Ensure that your Youtube video is set to publicly viewable.

2. Scroll down to the Add YouTube Link section (highlighted in the image with a red arrow).

3. Click on the Add YouTube Link button.

4. A field will appear where you can paste the YouTube URL. Make sure to copy the full link from your browser.

Step 6: Confirm and Save

1. Once the file is uploaded, click Confirm to add it to your chatbot.

2. After confirming, don't forget to hit the Save button on the main screen to ensure the changes are applied.

File Upload Guidelines

• Ensure the file formats are supported by Wonderchat.

• Each file should not exceed 10 minutes in length for audio and video content.

• For Youtube links, please ensure that the videos are publicly viewable.

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If you have any more questions, feel free to reach out to us at [email protected]