Wonderchat Documentation
  • 👋Welcome to Wonderchat
  • Overview
    • ⚖️Pricing
    • ✨Our Features
    • 🔍Content Overview
  • Setup Guides
    • 📪Setting up your Chatbot
      • Creating Your First Chatbot
      • How to set-up a Spontaneous Greeting Message
      • Setting up Multi-lingual Chatbots
      • How to Pick Between Source Citations Options For Your Chatbot
      • Add Suggested Questions to your Chatbot
      • Selecting Between AI models for your chatbots
      • How to Crawl and Update Private Sites
      • How to Customize Your Notification Settings for Your Chatbot
    • 🤖Training your Chatbot
      • How to add or delete webpages or websites from your chatbot
      • How to manually update your Chatbot website link for Re-Crawling
      • How to use PDF and website links simultaneously as data sources for your chatbot
      • How to upload Videos and Audio files into Wonderchat
      • How to add or delete PDFs from your chatbot
      • Writing Support Documentation for AI Chatbots
    • 🖥️Adding your Chatbot to your website
      • How to Embed a Chat Widget
      • How to Embed a Chat Screen
      • Embedding for Wix
      • Embedding for Shopify
      • Embedding for WordPress
      • Embedding for Drupal
      • Embedding for Webflow
    • ✍️Correcting your Chatbot
      • How to Set Up Chatbot Corrections
      • How to Resolve Pending Corrections
      • Export and Import Corrections
    • 💅Styling your Chatbot
      • How to Adjust Chat Widget Size
      • Customizing Your Chatbot's Style and Color
      • Using Custom CSS to style your chatbot
    • 👨‍💼Human Handover for your Chatbots
      • AI Chatbot Handover to Human Support via Email
      • How to Set Up Live Chat within Wonderchat
    • 📇Collecting Leads with your Chatbot
      • How to set-up leads generation sequences
      • How to collect user names, emails and phone numbers from users
      • Turning on email notifications for every new lead collected
      • [For Enterprise Users] How to Route Chats by Topic to Sales Representatives
    • 🤝Sharing your Chatbot
      • How to Share Your Chatbot Publicly
      • How to Add Team Members to Wonderchat
    • 🔋Using Chatbot Tools
      • Set-up Custom Chatbot Tools
    • ⚙️Adding Chatbot Workflows
      • Set-up Chatbot Workflows
  • Integration Guides
    • Active Campaign
    • Calendly
    • Freshdesk
    • HubSpot
      • Adding Wonderchat Tags to Hubspot
    • Shopify
    • Slack
      • Slack (via Zapier)
    • Twilio
    • WhatsApp
    • Zapier App
    • Zendesk
    • Google Drive
    • Microsoft Sharepoint
    • Facebook Messenger
    • Discord
  • FAQ
    • How To Exclude VAT/GST Charge at Checkout
    • How To Exclude VAT/GST Charge after Checkout (via Tax Refund)
    • How to Apply a Promo Code at Checkout
    • Upgrading Wonderchat Subscription
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On this page
  • Step 1: Go to 'Subscription' Tab
  • Step 2: Select a Subscription Plan
  • Step 3: Access the Promo Code Field
  • Step 4: Enter and Apply the Promo Code
  • Step 5: Complete Your Purchase
  • Troubleshooting Tips

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  1. FAQ

How to Apply a Promo Code at Checkout

Step-by-Step Guide to Applying a Promo Code

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Last updated 6 months ago

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Welcome to Wonderchat! If you have a promo code, you can apply it at checkout to enjoy discounts on your purchase. Follow these simple steps to ensure your promo code is successfully applied.


Step 1: Go to 'Subscription' Tab

  • From your Dashboard, click on the Subscription tab in the left-hand menu to access available plans and billing options.

Step 2: Select a Subscription Plan

  • Under Current Plan, you’ll see various subscription options listed (Starter, Basic, Turbo, Pro).

  • Choose your desired plan by clicking the appropriate Upgrade button. This will take you to the checkout page.

Step 3: Access the Promo Code Field

  • On the checkout page, review your order summary.

  • Below the subtotal, click on "Add discount" to open the field where you can enter your promo code.

Step 4: Enter and Apply the Promo Code

  • Enter your promo code in the coupon code field. Promo codes may be case-sensitive, so ensure you type it exactly as provided.

  • Click Apply to activate the code. If the code is valid, the discount will immediately reflect in your total.

Step 5: Complete Your Purchase

  • Once the discount is applied, review your updated total.

  • Enter your required information, then click Continue to proceed with payment and finalize your purchase.

Troubleshooting Tips

If you encounter issues while applying your promo code:

  • Check the Expiration Date: Ensure the promo code is still valid.

  • Verify Eligibility: Some codes may only apply to specific plans or products.

  • Case Sensitivity: Double-check the exact spelling and format of the code.

For further assistance, please contact our Customer Support Team.


Related Articles:


Need Help?

For additional questions or support, please reach out to support@wonderchat.com

How To Exclude VAT/GST Charge at Checkout
How To Exclude VAT/GST Charge after Checkout (via Tax Refund)
Click on 'Subscriptions' on the left-panel.
Select your plan
Click on "Add Discount"