# Applying Promo Codes

Welcome to Wonderchat! If you have a promo code, you can apply it at checkout to enjoy discounts on your purchase. Follow these simple steps to ensure your promo code is successfully applied.

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## Step 1: Go to 'Subscription' Tab

* From your **Dashboard**, click on the **Subscription** tab in the left-hand menu to access available plans and billing options.

<figure><img src="/files/RJgbn5SZPM5K1fXGNKrP" alt=""><figcaption><p>Click on 'Subscriptions' on the left-panel.</p></figcaption></figure>

## Step 2: Select a Subscription Plan

* Under **Current Plan**, you’ll see various subscription options listed (Starter, Basic, Turbo, Pro).
* Choose your desired plan by clicking the appropriate **Upgrade** button. This will take you to the checkout page.

<figure><img src="/files/UzHn99KfKydVr5kTRxvm" alt=""><figcaption><p>Select your plan</p></figcaption></figure>

## Step 3: Access the Promo Code Field

* On the checkout page, review your order summary.
* Below the subtotal, click on **"Add discount"** to open the field where you can enter your promo code.

<figure><img src="/files/q2OVr3mLrMa87Q4oJSQh" alt=""><figcaption><p>Click on "<strong>Add Discount</strong>"</p></figcaption></figure>

## Step 4: Enter and Apply the Promo Code

* Enter your promo code in the **coupon code** field. Promo codes may be case-sensitive, so ensure you type it exactly as provided.
* Click **Apply** to activate the code. If the code is valid, the discount will immediately reflect in your total.

<figure><img src="/files/DGz4asTQIwzP7Kn4Uvll" alt=""><figcaption></figcaption></figure>

## Step 5: Complete Your Purchase

* Once the discount is applied, review your updated total.
* Enter your required information, then click **Continue** to proceed with payment and finalize your purchase.

## Troubleshooting Tips

If you encounter issues while applying your promo code:

* **Check the Expiration Date**: Ensure the promo code is still valid.
* **Verify Eligibility**: Some codes may only apply to specific plans or products.
* **Case Sensitivity**: Double-check the exact spelling and format of the code.

For further assistance, please contact our **Customer Support Team**.

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#### Related Articles:

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[Excluding VAT/GST at Checkout](/faq/how-to-exclude-vat-gst-charge-at-checkout.md)
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{% content-ref url="/pages/PY7G4QELOY1rY7WQwme6" %}
[VAT/GST Tax Refund](/faq/how-to-exclude-vat-gst-charge-after-checkout-via-tax-refund.md)
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#### Need Help?

For additional questions or support, please reach out to <mark style="color:purple;">**<support@wonderchat.com>**</mark>


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