Wonderchat Documentation
  • 👋Welcome to Wonderchat
  • Overview
    • ⚖️Pricing
    • ✨Our Features
    • 🔍Content Overview
  • Setup Guides
    • 📪Setting up your Chatbot
      • Creating Your First Chatbot
      • How to set-up a Spontaneous Greeting Message
      • Setting up Multi-lingual Chatbots
      • How to Pick Between Source Citations Options For Your Chatbot
      • Add Suggested Questions to your Chatbot
      • Selecting Between AI models for your chatbots
      • How to Crawl and Update Private Sites
      • How to Customize Your Notification Settings for Your Chatbot
    • 🤖Training your Chatbot
      • How to add or delete webpages or websites from your chatbot
      • How to manually update your Chatbot website link for Re-Crawling
      • How to use PDF and website links simultaneously as data sources for your chatbot
      • How to upload Videos and Audio files into Wonderchat
      • How to add or delete PDFs from your chatbot
      • Writing Support Documentation for AI Chatbots
    • 🖥️Adding your Chatbot to your website
      • How to Embed a Chat Widget
      • How to Embed a Chat Screen
      • Embedding for Wix
      • Embedding for Shopify
      • Embedding for WordPress
      • Embedding for Drupal
      • Embedding for Webflow
    • ✍️Correcting your Chatbot
      • How to Set Up Chatbot Corrections
      • How to Resolve Pending Corrections
      • Export and Import Corrections
    • 💅Styling your Chatbot
      • How to Adjust Chat Widget Size
      • Customizing Your Chatbot's Style and Color
      • Using Custom CSS to style your chatbot
    • 👨‍💼Human Handover for your Chatbots
      • AI Chatbot Handover to Human Support via Email
      • How to Set Up Live Chat within Wonderchat
    • 📇Collecting Leads with your Chatbot
      • How to set-up leads generation sequences
      • How to collect user names, emails and phone numbers from users
      • Turning on email notifications for every new lead collected
      • [For Enterprise Users] How to Route Chats by Topic to Sales Representatives
    • 🤝Sharing your Chatbot
      • How to Share Your Chatbot Publicly
      • How to Add Team Members to Wonderchat
    • 🔋Using Chatbot Tools
      • Set-up Custom Chatbot Tools
    • ⚙️Adding Chatbot Workflows
      • Set-up Chatbot Workflows
  • Integration Guides
    • Active Campaign
    • Calendly
    • Freshdesk
    • HubSpot
      • Adding Wonderchat Tags to Hubspot
    • Shopify
    • Slack
      • Slack (via Zapier)
    • Twilio
    • WhatsApp
    • Zapier App
    • Zendesk
    • Google Drive
    • Microsoft Sharepoint
    • Facebook Messenger
    • Discord
  • FAQ
    • How To Exclude VAT/GST Charge at Checkout
    • How To Exclude VAT/GST Charge after Checkout (via Tax Refund)
    • How to Apply a Promo Code at Checkout
    • Upgrading Wonderchat Subscription
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On this page
  • Step 1: From the left panel, go to the 'Subscription'
  • Step 2: Click on the plan you wish to purchase
  • Step 3: Key in your credit card or PayPal details, then click on “Add GST/VAT”
  • Step 4: Fill in your Business GST / VAT Details
  • Step 5: Verify your Business Number

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  1. FAQ

How To Exclude VAT/GST Charge at Checkout

Guide on Excluding VAT/GST Charge at Checkout.

PreviousDiscordNextHow To Exclude VAT/GST Charge after Checkout (via Tax Refund)

Last updated 7 months ago

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If you are purchasing Wonderchat on behalf of your business, you can enter your business registration number to be excluded from additional goods and services tax.

There are two ways to be excluded from the VAT/GST charge

  1. During Checkout

  2. After Checkout

Upon entering your VAT number successfully at checkout, you will receive a tax refund after payment.

This documentation addresses how you can exclude VAT/GST charge at checkout.


Step 1: From the left panel, go to the 'Subscription'

Step 2: Click on the plan you wish to purchase

  • Enter your email and country of purchase

Step 3: Key in your credit card or PayPal details, then click on “Add GST/VAT”

Step 4: Fill in your Business GST / VAT Details

Step 5: Verify your Business Number

  • Ensure you've entered a valid business number, so that your GST/VAT charge displays as 'US$0.00'.

  • Your checkout cost will now fully exclude the VAT/GST charge.


If you have any more questions, feel free to reach out to us at support@wonderchat.io

Click on 'Subscription'
Click on 'Continue'
Click on 'Add GST / VAT'
Fill in your GST/VAT number and your business information
After filling in, click 'Add GST/VAT number'
Sample of GST/VAT Charge Excluded