Add Suggested Questions to your Chatbot

Guide to Set Up Quick Questions for your Chatbot

How to Set Up Quick Questions for Your Chatbot:

Step 1: Navigate to Chatbot> Edit Chatbot > Chat Menu.

Navigate under the "Chat Menu" tab (in the Appearance group) and scroll down

Step 2: Under the 'Example Questions' label, enter your quick questions.

Step 3: Press Enter after each question to add it to the list of Example questions, it should look like question buttons once it has been entered into.

Add each question under Suggested questions; press Enter after each

Step 4: Click 'Save' or 'Update' to confirm your changes.

Remember to scroll down and click on "Save" to save changes

Step 5: Your quick questions will now appear as suggestions in your chat widget.

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