Shopify

This guide will help you seamlessly integrate Wonderchat, our AI-powered chatbot, with your Shopify store. By following these steps, you'll enhance customer engagement and streamline support, providing a more efficient shopping experience for your users.

Let’s get started on setting up Wonderchat in Shopify!

Installing Wonderchat App on your Shopify Store

Step 1: Login to your Shopify Store.

Step 2: On the left-panel, click on "Apps".

Step 3: In the pop-up, click on "Shopify App Store".

Step 4: Search for "Wonderchat" in Shopify App Store.

Step 5: Click on 'Install'.

Step 6: Select 'Install' again.

Step 7: Access Wonderchat from the Shopify Dashboard

1. In your Shopify dashboard, click on Apps from the left-hand sidebar to open the Apps menu.

2. In the search bar at the top, type Wonderchat.

3. Once Wonderchat appears under Installed apps, click on it to open the Wonderchat integration interface.

Step 8: Verify Shopify Store Connection

1. After connecting your Shopify store to Wonderchat, navigate to the Dashboard in Wonderchat.

2. You should see your Shopify chatbot listed under Bot Name with its status toggled on.

3. A notification will appear at the bottom of the screen, confirming that your Shopify store has been successfully connected. It will state:

"Your Shopify Store has already been connected to your Wonderchat account. Please go to Settings > Integrations > Shopify to connect your store to an existing chatbot."

If you see the Shopify Icon lighted up in green, your integration has been successful, and your chatbot is now ready to interact with your Shopify customers. From here, you can now embed your chat widget to your website.

How to Embed Chat Widget on Shopify

Step 1: Go to "Edit Code"

On your Shopify Admin Dashboard, find the left-panel and click on "Themes" > "(...) > "Edit Code".

Step 2: Select "theme.liquid"

On the left-panel under the 'Layout' folder, click on "theme.liquid".

Step 3: Scroll down to find the </body> tag

Step 3: Retrieve Embed Code from Wonderchat App

In a separate window, open the ↗ Wonderchat App.

From the pop-up, copy the embed code.

Step 4: Paste copied code before </body> tag

Step 5: Click on 'Save'

Step 6: Preview Widget on Store

Step 7: Test Chatbot on Live Store

Ensure the chatbot works properly by interacting with it on your live store. Test the chatbot's functionality across different devices (desktop, tablet, mobile) to make sure it's responsive.

Conclusion

By following this guide, you've successfully integrated Wonderchat with your Shopify store. Your AI-powered chatbot is now ready to enhance customer engagement, streamline communication, and provide round-the-clock support to your store visitors. This integration will not only improve the overall user experience but also help automate routine tasks, allowing you to focus on growing your business.

If you encounter any issues or need further assistance, don't hesitate to explore the Wonderchat help resources or reach out to their support team. Happy selling!

If you have any more questions, feel free to reach out to us at support@wonderchat.io