How to set-up a Spontaneous Greeting Message

To improve and increase engagement with the chat widget on your website, you can opt to turn on the spontaneous chat bubble pop-up greeting from your chat widget.

Step 1: Go to Dashboard

Go to the Dashboard and click on the “Edit Chatbot” selection.

Step 2: Turn on Spontaneous Greeting

Upon entering the Edit Chatbot page, click on the "General" settings tab

Scroll down to the section labelled "Chat Message Settings" and click on the checkmark that allows you the option of spontaneously greeting new users

This will allow your chatbot to spontaneously display its greeting message whenever a user logs onto your website.

With the spontaneous greeting message turned on, you can expect more chat engagements from your website users.

If you have any more questions, feel free to reach out to us at [email protected]