How to set-up a Spontaneous Greeting Message

Quick Guide on How to Set Up Spontaneous Greeting Messages

To improve and increase engagement with the chat widget on your website, you can opt to turn on the spontaneous chat bubble pop-up greeting from your chat widget.

You can set up a spontaneous chat greeting message to boost interaction with your chatbot

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Step 1: Go to Dashboard

Go to the Dashboard and click on the “Edit Chatbot” selection.

Click on "⋮" to Edit Chatbot

Step 2: Turn on Spontaneous Greeting

Upon entering the Edit Chatbot page, click on the "General" settings tab

Click on the "General" settings

Scroll down to the section labelled "Chat Message Settings" and click on the checkmark that allows you the option of spontaneously greeting new users

Click on the checkmark indicating 'spontaneously greet users'.

This will allow your chatbot to spontaneously display its greeting message whenever a user logs onto your website.

A spontaneous greeting will be displayed

With the spontaneous greeting message turned on, you can expect more chat engagements from your website users.

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