> For the complete documentation index, see [llms.txt](https://docs.wonderchat.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/how-to-resolve-pending-corrections.md).

# Pending Corrections

The “Pending Corrections” tab allows chatbot owners to easily identify questions where the chatbot lacks the knowledge to provide accurate answers.

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## When does a message become a part of ‘pending corrections’?

At the moment, whenever the chatbot responds with exact text match from your data source the inquiry will show here under "corrections":

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## How to Use Pending Corrections To Optimize Your Chatbot Performance

### Step 1: Looking out for the 'Corrections' Tab

<figure><img src="/files/AwPjloNhQxBWI1PKJECW" alt=""><figcaption></figcaption></figure>

### Step 2: Choose between 'Create Correction' or 'Ignore'

After reading through the user queries, you can decide whether to create a correction or ‘ignore’ the query if it is unrelated to your knowledge base.

#### Create Correction

If you choose to create a correction (as shown below), the chatbot will be trained to provide the **a better answer** the next time a **similar query** is asked, improving its responses for future interactions.

To do that, you need to click on the 3 dots, click edit, and add relevant information.

<figure><img src="/files/QhqdMRfcFqIwf9UzigMI" alt=""><figcaption></figcaption></figure>

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If you have any more questions, feel free to reach out to us at <mark style="color:purple;">**<support@wonderchat.io>**</mark>