# Pending Corrections

The “Pending Corrections” tab allows chatbot owners to easily identify questions where the chatbot lacks the knowledge to provide accurate answers.

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## When does a message become a part of ‘pending corrections’?

At the moment, whenever the chatbot responds with exact text match from your data source the inquiry will show here under "corrections":

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## How to Use Pending Corrections To Optimize Your Chatbot Performance

### Step 1: Looking out for the 'Corrections' Tab

<figure><img src="/files/17CdQuy5mzi2yr2MzoFs" alt=""><figcaption></figcaption></figure>

### Step 2: Choose between 'Create Correction' or 'Ignore'

After reading through the user queries, you can decide whether to create a correction or ‘ignore’ the query if it is unrelated to your knowledge base.

#### Create Correction

If you choose to create a correction (as shown below), the chatbot will be trained to provide the **a better answer** the next time a **similar query** is asked, improving its responses for future interactions.

To do that, you need to click on the 3 dots, click edit, and add relevant information.

<figure><img src="/files/QhqdMRfcFqIwf9UzigMI" alt=""><figcaption></figcaption></figure>

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If you have any more questions, feel free to reach out to us at <mark style="color:purple;">**<support@wonderchat.io>**</mark>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.wonderchat.io/setup-guides/correcting-your-chatbot/how-to-resolve-pending-corrections.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.