Wonderchat Documentation
  • 👋Welcome to Wonderchat
  • Overview
    • ⚖️Pricing
    • ✨Our Features
    • 🔍Content Overview
  • Setup Guides
    • 📪Setting up your Chatbot
      • Creating Your First Chatbot
      • How to set-up a Spontaneous Greeting Message
      • Setting up Multi-lingual Chatbots
      • How to Pick Between Source Citations Options For Your Chatbot
      • Add Suggested Questions to your Chatbot
      • Selecting Between AI models for your chatbots
      • How to Crawl and Update Private Sites
      • How to Customize Your Notification Settings for Your Chatbot
    • 🤖Training your Chatbot
      • How to add or delete webpages or websites from your chatbot
      • How to manually update your Chatbot website link for Re-Crawling
      • How to use PDF and website links simultaneously as data sources for your chatbot
      • How to upload Videos and Audio files into Wonderchat
      • How to add or delete PDFs from your chatbot
      • Writing Support Documentation for AI Chatbots
    • 🖥️Adding your Chatbot to your website
      • How to Embed a Chat Widget
      • How to Embed a Chat Screen
      • Embedding for Wix
      • Embedding for Shopify
      • Embedding for WordPress
      • Embedding for Drupal
      • Embedding for Webflow
    • ✍️Correcting your Chatbot
      • How to Set Up Chatbot Corrections
      • How to Resolve Pending Corrections
      • Export and Import Corrections
    • 💅Styling your Chatbot
      • How to Adjust Chat Widget Size
      • Customizing Your Chatbot's Style and Color
      • Using Custom CSS to style your chatbot
    • 👨‍💼Human Handover for your Chatbots
      • AI Chatbot Handover to Human Support via Email
      • How to Set Up Live Chat within Wonderchat
    • 📇Collecting Leads with your Chatbot
      • How to set-up leads generation sequences
      • How to collect user names, emails and phone numbers from users
      • Turning on email notifications for every new lead collected
      • [For Enterprise Users] How to Route Chats by Topic to Sales Representatives
    • 🤝Sharing your Chatbot
      • How to Share Your Chatbot Publicly
      • How to Add Team Members to Wonderchat
    • 🔋Using Chatbot Tools
      • Set-up Custom Chatbot Tools
    • ⚙️Adding Chatbot Workflows
      • Set-up Chatbot Workflows
  • Integration Guides
    • Active Campaign
    • Calendly
    • Freshdesk
    • HubSpot
      • Adding Wonderchat Tags to Hubspot
    • Shopify
    • Slack
      • Slack (via Zapier)
    • Twilio
    • WhatsApp
    • Zapier App
    • Zendesk
    • Google Drive
    • Microsoft Sharepoint
    • Facebook Messenger
    • Discord
  • FAQ
    • How To Exclude VAT/GST Charge at Checkout
    • How To Exclude VAT/GST Charge after Checkout (via Tax Refund)
    • How to Apply a Promo Code at Checkout
    • Upgrading Wonderchat Subscription
Powered by GitBook
On this page

Was this helpful?

  1. Setup Guides
  2. Adding Chatbot Workflows

Set-up Chatbot Workflows

In this page, we will show how you can set-up your own workflow for your chatbot. For this example, we will be setting up a simple "Recommend clothes" workflow.

PreviousAdding Chatbot WorkflowsNextActive Campaign

Last updated 4 months ago

Was this helpful?

  1. To create a Wonderchat workflow, select the chatbot of your choice and click on Edit Chatbot

  2. Within the edit chatbot menu, click on the Workflows tab, and click on Add New Workflow

  3. A new workflow will be added. You can first select the type of trigger for your workflow. Here, we will select the When AI detects a condition trigger, and set the trigger when The user asks what clothes he should wear

  1. Now that we have defined the trigger for the workflow, we can define a series of actions to take. For this workflow, we want to first Collect the location of the user, so we can click on Add your first action and create a new custom field called Location

  1. Now, lets call add an API action to get the weather of the user based on the location that they have given.

  1. Finally, we can recommend the user some clothes they can wear based on the weather of the location they are in by adding an AI Chatbot response action

  1. Now that we have created our workflow, we can test it out by clicking Save and asking the chatbot a question that will trigger the workflow in the chatbot preview on the right. Alternatively, you can click on the Play button of each workflow to preview the workflow without manually typing in something to trigger it

⚙️
Select "edit chatbot" from the dropdown menu
Click on the Workflows tab, and click on Add New Workflow
Define a trigger for your workflow
Add your first action for your workflow
Create a custom field called Location
Add a Get Weather API call under Integrations from Add Action
Add a Chatbot Response action that is based on an AI Prompt
Testing our chatbot workflow in the preview chat window