Set-up Chatbot Workflows

In this page, we will show how you can set-up your own workflow for your chatbot. For this example, we will be setting up a simple "Recommend clothes" workflow.

1. To create a Wonderchat workflow, select the chatbot of your choice and click on Edit Chatbot\

   

   Select "edit chatbot" from the dropdown menu
2. Within the edit chatbot menu, click on the Workflows tab, and click on Add New Workflow\

   

   Click on the Workflows tab, and click on Add New Workflow
3. A new workflow will be added. You can first select the type of trigger for your workflow. Here, we will select the When AI detects a condition trigger, and set the trigger when The user asks what clothes he should wear

Define a trigger for your workflow

1. Now that we have defined the trigger for the workflow, we can define a series of actions to take. For this workflow, we want to first Collect the location of the user, so we can click on Add your first action and create a new custom field called Location

Add your first action for your workflow

Create a custom field called Location

1. Now, lets call add an API action to get the weather of the user based on the location that they have given.

Add a Get Weather API call under Integrations from Add Action

1. Finally, we can recommend the user some clothes they can wear based on the weather of the location they are in by adding an AI Chatbot response action

Add a Chatbot Response action that is based on an AI Prompt

1. Now that we have created our workflow, we can test it out by clicking Save and asking the chatbot a question that will trigger the workflow in the chatbot preview on the right. Alternatively, you can click on the Play button of each workflow to preview the workflow without manually typing in something to trigger it

Testing our chatbot workflow in the preview chat window