> For the complete documentation index, see [llms.txt](https://docs.wonderchat.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.wonderchat.io/setup-guides/human-handover-for-your-chatbots.md).

# Human Handover for your Chatbots

While Wonderchat excels at handling a wide range of customer inquiries, there are times when a human touch is necessary. In this section, we'll guide you on how to enable Human Handoff, allowing users to seamlessly escalate their interactions from the chatbot to live human support.

***

## In this Section:

[AI Chatbot Handover to Human Support via Email](/setup-guides/human-handover-for-your-chatbots/ai-chatbot-handover-to-human-support-via-email.md)

[Live Chat Setup](/setup-guides/human-handover-for-your-chatbots/how-to-set-up-live-chat-within-wonderchat.md)


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
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