Creating Your First Chatbot
How to set up your first chatbot in 5 minutes.
Last updated
How to set up your first chatbot in 5 minutes.
Last updated
To create a Bot, click on the “create a bot” button on the top right hand corner of the dashboard page.
Complete the 3 simple steps to create your first chatbot in 5 minutes.
Name of Chatbot – Use this empty field to name your chatbot as they appear to the customer
Tagline – Refers to the default tagline a user would see under the chatbot name
Chatbot color - Pick a color theme for your chat widget. The chatbot's header color will be the same as the hex code color chosen.
You can train your chatbot via multiple data sources, such as website links, files and videos as well as Google Drive folders
Click below to expand 👇🏼
To make sure that your Chatbot does not store old links, we would recommend that you specify "URLs to ignore" that you do not want the chatbot to index.
💡 The difference between ignoring URLs and deleting URLs is that the former will completely exclude those URLs from ever being crawled. This means that if you choose to reindex your chatbot, ignored URLs will not be crawled.
Deleting URLs is a one-off deletion, and deleted URLs are removed from your chatbot. However, in the event of a re-crawl, webpages that were previously deleted would still reappear.
To ignore a single page url, copy and paste the url of the specific page you wish to ignore.
To ignore an entire subdirectory of pages such as https://wonderchat.io/blogs you will need to add an asterisk (/*) behind the url name.
Once the link is ignored, it will not be recrawled for your monthly chatbot re-crawl or if you press the re-crawl button.
We offer a diverse selection of 10 AI models, each excelling in different areas. Our lineup includes models from:
OpenAI
Claude
Gemini
Llama
Minstral
Cohere
and more.
The most popular models that have been proven to function well are the Claude Sonnet models and the GPT-4 Turbo models.
For a more detailed overview of which is the best chatbot model to pick from, you can view the AI model comparison and analysis here.
To customize your chatbot's responses, decide on the role of your Chatbot. Users can either choose a pre-made role prompt for their chatbot, or write their own custom prompt.
Pre-made role prompts give your chatbot a personality and default brand voice according to the role selected.
Copywriter - A chatbot set to the role of a copywriter will behave like a marketing copywriting assistant.
Salesperson - A chatbot set to the role of a copywriter will behave like a sales person and try to sell your website to your website visitors.
Customer Support agent - A chatbot set to the role of a customer support agent will behave like a customer support staff and try to help your website visitor troubleshoot their issues.
Researcher - A chatbot set to the role of a researcher would be able to act like a researcher and make references to information outside of the webpages stored within their knowledge base.
General - A chatbot set to the role of a general chatbot would be able to answer any questions limited to the scope of your knowledge base.
Custom prompts allow you to customize the role of the chatbot according to the brand personality and voice that you desire.
To set your own custom prompt, select the "Write your own prompt" option and edit the prompt field to configure the role of your chatbot.
The custom prompt helps you define your own specific instructions for your chatbot to follow.
You can use the following sample prompt as a template to write your own custom prompt:
Sample Prompt
You can set the default chatbot language by selecting the language dropdown below.
English is the universal language, a chatbot can switch between English an any language when responding to user queries.
Setting a non-english language will force the chatbot to default to the non-english language only.
The greeting message field allows you to set custom responses to greet website users, and the fallback message fields allows you to answer them in situations where the chatbot is unsure of what to respond.
The greeting message field allows you to set custom responses to greet website users at the start of each chat.
Similarly, the fallback message appears when the chatbot is unable to respond to a user query. Customize this message to fit your brand voice.
Once finished, you can click on ‘create’ and your chatbot will load-up.
The average bot that scans a website with 100 pages will load in around 5 minutes. Bigger websites can expect a longer loading time, but you will receive an email in your inbox once your chatbot has completed its training.
If you have any more questions, feel free to reach out to us at support@wonderchat.io
