Twilio
Guide on How to Set Up Twilio-Wonderchat Live Chat SMS Triggers.
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Guide on How to Set Up Twilio-Wonderchat Live Chat SMS Triggers.
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This guide teaches you how to set-up SMS notifications by connecting Wonderchat to the Twilio app on Zapier.
How to Retrieve API Keys from Wonderchat
In a separate tab, retrieve your API Keys from ↗ Wonderchat
From the left-panel on the Wonderchat App, go to Settings > API Keys > "Generate API Key"
Click the 'Show' icon, and copy the API Key generated
How to retrieve Chatbot ID
Go to Dashboard > Actions (⋮) > "View Chatbot"
Your Chatbot ID can be found at the end of your chatbot URL
For example, your chatbot url is: https://app.wonderchat.io/chatbot/cm0w2lbcf0fyienmkv56pepde
Your Chatbot ID is therefore: "cm0w2lbcf0fyienmkv56pepde"
How to Retrieve Account SID for Twilio
To connect to your Twilio account, you may follow the guide below to retrieve your API Keys:
Under the “Send SMS in Twilio” action trigger, include the following information:
From Number: Select a number from your Twilio account to send the SMS
Alphanumeric Sender ID: You may leave this blank
To Number: Enter the phone number you want an SMS to be delivered to, this should be your business or personal phone number
Message: Copy and paste the following message below
Livechat initiated on Wonderchat: [Insert the Question field]
Sent from email: [Insert the Email field]
Phone number: [Insert the Phone number field]
To reply, log into https://app.wonderchat.io
You can now run the Zap, and you should receive an SMS from Zapier notifying you of the new user query.
If you have any more questions, feel free to reach out to us at support@wonderchat.io
