Training on Custom Instructions and Q&As

How to train your AI chatbot on raw text and Q&A information.

By adding raw text as a data source, you can directly paste FAQs, internal notes, policies, product descriptions, or any other written content into Wonderchat.

This gives your chatbot immediate access to custom knowledge, without needing a URL or file upload, and lets you keep answers accurate and fully tailored to your business.

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STEP 1 — Go to your Chatbot’s “Data Sources” Panel

• Log in to your account open your wonderchat chatbot page.

• Select the bot you want to edit, and click edit.

Step 2 — Select “Add Raw Text” Option

• Click on “Data Source”

• Choose “FAQ”

Step 3 — Upload Your Text Content

• Click on "Add" and text area will pop up.

• In the text area provided, paste or write your raw text content.

  This can include: FAQs, knowledge-base articles, guidelines, Product descriptions, policies, internal documentation Markdown / plain-text copy, etc.

• NOTE: Add Q (for questions) and A (for answers)

• When you are done click on "Add text"

Step 4 — Test the Chatbot

• After adding your raw text, ask a few sample questions relevant to that text to ensure the bot returns correct answers.

• If something seems off, you can edit the source, refine the text, or add more context.