How to Add Raw Text as a Data Source

Use this option when you want to feed your chatbot with information that isn’t hosted on a website or in a document.

By adding raw text as a data source, you can directly paste FAQs, internal notes, policies, product descriptions, or any other written content into Wonderchat. This gives your chatbot immediate access to custom knowledge, without needing a URL or file upload, and lets you keep answers accurate and fully tailored to your business.

STEP 1. Go to your Chatbot’s “Data Sources” Panel

1. Log in to your account open your wonderchat dashboard page.

2. Select the bot you want to edit, and click edit.

Step 2 — Select “Add Raw Text” Option

• Click on “Data Source”

• Choose “Raw Text”

Step 3 — Upload Your Text Content

• Click on "Add" and text area will pop up.

• In the text area provided, paste or write your raw text content. This can include:

  • FAQs, knowledge-base articles, guidelines

  • Product descriptions, policies, internal documentation

  • Markdown / plain-text copy, etc.

• NOTE: Add Q (for questions) and A (for answers)

• When you are done click on "Add text"

• You can repeat this process as many times as you wish and add multiple entries.

Step 4 — Test the Chatbot

• After adding your raw text, ask a few sample questions relevant to that text to ensure the bot returns correct answers.

• If something seems off, you can edit the source, refine the text, or add more context.