Confluence

Integrating Confluence with Wonderchat allows your chatbot to access and learn from your organization's Confluence content. Once connected, Wonderchat can use information from your Confluence spaces and pages as a knowledge source, enabling your chatbot to provide more accurate and up-to-date responses based on your internal documentation.

This integration is ideal for teams that maintain product documentation, internal knowledge bases, FAQs, onboarding materials, or operational guides in Confluence.

Connecting Confluence to Wonderchat

Follow these steps to connect your Confluence workspace:

1. Log in to your Wonderchat account.

2. From the dashboard, navigate to Settings.

3. Select Integrations from the settings menu.

4. Locate Confluence in the list of available integrations.

1. Click Add Confluence Workspace.

2. Select Connect to begin the authorization process.

1. You will be redirected to Atlassian Confluence.

2. Review the permissions requested by Wonderchat.

3. Click Accept to authorize the connection.

After authorization is completed, you will be redirected back to Wonderchat, and your Confluence workspace will appear as a connected integration.

Adding Confluence as a Data Source

Once your Confluence workspace is connected, you can use its content as a knowledge source for your chatbot.

1. Navigate to Chatbots.

2. Select the chatbot you would like to update.

3. Click Edit.

4. Open the Data Sources section.

5. Click Add More Data Sources.

1. Select Confluence from the available data source options.

2. Choose the connected Confluence workspace.

3. Select the spaces or pages you want to include.

4. Click Save to apply your changes.

Managing Confluence Content

After adding Confluence as a data source, Wonderchat will begin syncing the selected content. Your chatbot can then use information from the connected Confluence pages to answer user questions.

Next Steps

After successfully connecting Confluence and adding it as a data source, test your chatbot by asking questions related to the content stored in your Confluence pages. This helps verify that the integration is working correctly and that your chatbot can access the expected information.